Order Cancellation Policy

Disposable Medical Face Masks

All orders are automatically processed through PayPal and sent for shipment as soon as they are placed. During this process we incur irreversible fees. Therefore, while we understand that orders might need to be changed sometimes, we are unable to do it free of charge after a certain point. We strictly adhere to the following cancellation policy:


Standard Shipping
  • If you cancel your order BEFORE it has been shipped, you will be assessed a 10% cancellation fee before credit is issued.
  • If you cancel your order AFTER it has been shipped, please follow our Return Process. The cancellation will have to be treated as a Return with all applicable fees including the 10% cancellation fee.
  • If, for whatever reason, we decide to cancel your order BEFORE it has been shipped, you will be assessed a 10% cancellation fee before credit is issued.
  • Orders which are REFUSED AT DELIVERY will be assessed all of the applicable fees listed above - including restocking, cancellation and other applicable fees.
  • Orders which are UNCLAIMED AT DELIVERY for whatever reason, sent back to the sender, will be assessed all of the applicable fees listed above, including restocking, cancellation and other applicable fees before a refund is issued or the order can be shipped again, if you pay for the shipping fee.

Express Shipping
  • Express shipping orders which are REFUSED AT DELIVERY will be thrwown to the garbage as per the express shipping companies policies and will not be refunded.
  • Express shipping orders which are UNCLAIMED AT DELIVERY will be thrwown to the garbage as per the express shipping companies policies and will not be refunded.